Answers you might need
What’s a project to you?
We call a project any idea or need that you can have. It doesn’t matter if your project/idea is only at its beginning, we are very flexible and we can support you through the whole development. We can also help you decide which product will fit the best to your idea or need considering all the requirements.
What is project management?
Project management is a very vast subject, it can fit to many working area: industry, communication, marketing…etc. We are specialized into handling projects in Marketing, specialized in video games. To manage a project we need to know it perfectly and precisely, to do that, we have a close collaboration with each of our clients. Depending on the item we create, we provide a precise planning and technical requirements or information and then handle the whole production. We also support you through logistics, testings…etc.
Our goal here is to make you and your client happy in the end and without handling all the worries and different questions that kind of project can get.
What do you exactly do?
Many things. You come with this idea, we bring you the solutions: which factory, which schedule, which logistics. Check everything we can help you with here.
If you have any idea, we can make the appropriate design, give you all information to proceed with the project and launch production. Once you’re ok with our design, planning and manufacturing process, we organize the production, manage the different QC or testing. We define together the requirements and we’ll make sure everything goes smoothly and in line with the specifications. Then according to your requests, we organize the shipments. At Creative and Cool we are flexible and we pay a lot of attention to your happiness during the whole process.
How will you support me?
Once your project/idea is analyzed, you get a point of contact at Creative and Cool office. Meaning, anything you need or any question you have, you can reach this person very easily. We will be there to answer precisely and mostly to help you. We are used to work remotely with different time zone, it’s no problem for us.
How will you manage a production abroad?
We mostly work in Asia (especially in China), we have our dedicated partners there. It gives us the flexibility you will need to handle all your projects, anywhere you need.
I’m from outside Europe, can I contact you?
Of course! We are used to work with clients all-over the world. We can adapt our processes to your needs wherever you are. We can also proceed to invoices anywhere.
I want to make a 3D item but I don’t have any plan, can you help me?
Yes sir! We have internal graphic team that can help you, we also work closely with partners everywhere depending on the kind of product you want, we will work with the graphic expert needed. Once we defined the technical requirements together, we realize a plain 3D sample to show you how the final product will look like.
I have several subsidiaries or countries to deliver, is it possible?
Sure! We can really adapt our offer to your needs and specifications. If you have multiple delivery points, no problem, we handle logistics internationally. We can deliver the countries you’ll ask us and respect your logistics requirements (documents, labels, appointments…Etc).
Of course, our logistics plan will depend on your requirements but also on your planning. Then, we’ll offer you the best solutions to honor your requests.